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Achieving quality in financial service organizations : how to identify and satisfy customer expectations

Grasing, Robert E.

Achieving quality in financial service organizations : how to identify and satisfy customer expectations
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Category

Testo

Nature

Monografia

Title

Achieving quality in financial service organizations : how to identify and satisfy customer expectations

Names

Grasing, Robert E.
Hessick, Michael H.

Description

Achieving quality in financial service organizations : how to identify and satisfy customer expectations / Robert E. Grasing and Michael H. Hessick

Physical description

viii, 252 p. ; 25 cm

Date

1988

Place of publication

New York [etc.]

Village

STATI UNITI

Tongue

INGLESE

Source

Biblioteche SBN Sardegna

ID

IT\ICCU\CAG\2077435

Resources links

http://id.sbn.it/bid/CAG2077435
Biblioteca del Distretto delle scienze sociali, economiche e giuridiche - sezione Scienze economiche

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