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Achieving quality in financial service organizations : how to identify and satisfy customer expectations

Grasing, Robert E.

Achieving quality in financial service organizations : how to identify and satisfy customer expectations

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Natura

Monografia

Titolo

Achieving quality in financial service organizations : how to identify and satisfy customer expectations

Nomi

Grasing, Robert E.
Hessick, Michael H.

Descrizione

Achieving quality in financial service organizations : how to identify and satisfy customer expectations / Robert E. Grasing and Michael H. Hessick

Descrizione Fisica

viii, 252 p. ; 25 cm

Data

1988

Luogo di pubblicazione

New York [etc.]

Paese

STATI UNITI

Lingua

INGLESE

Fonte

Biblioteche SBN Sardegna

ID

IT\ICCU\CAG\2077435

Link Risorse

http://id.sbn.it/bid/CAG2077435

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