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Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

Phipps, Shelley

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

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Categoria

Testo

Titolo

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

Nomi

Phipps, Shelley

Descrizione

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization / Shelley Phipps.

Lingua

INGLESE

Fonte

Risorse locali BiblioSar

ID

CAG00662123

Link Risorse

https://opac.regione.sardegna.it/SebinaOpac/resource/CAG00662123

Tag

Immagini

Throughout the trial i was kept in legirons, belly chain and handcuffs... : the savage victimisation of a Grassroots activist

Throughout the trial i was kept in legirons, belly chain and handcuffs... : the savage victimisation of a Grassroots activist

Throughout the trial i was kept in legirons, belly chain and handcuffs... : the savage victimisation of a Grassroots activist

Throughout the trial i was kept in legirons, belly chain and handcuffs... : the savage victimisation of a Grassroots activist

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Testi

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

Autore : Phipps, Shelley

One world many voices : quality in open and distance learning, selected papers from the 17th world conference of the international council for distance education, Birmingham, United Kingdom, june 1995

One world many voices : quality in open and distance learning, selected papers from the 17th world conference of the international council for distance education, Birmingham, United Kingdom, june 1995

Autore : International Council for distance education <17. ; 1995

Anno : 1995

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Video

Great speeches : the voices and faces of history

Great speeches : the voices and faces of history

Anno : 2006

Mediaeval researches from eastern asiatic sources : fragments towards the knowledge of the geography and history of Central and Western Asia from the 13. to the 17. century

Mediaeval researches from eastern asiatic sources : fragments towards the knowledge of the geography and history of Central and Western Asia from the 13. to the 17. century

Autore : Bretschneider, Emilii Vasilevich

Anno : 1967

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Audio

Jewish voices in the new world : Chants and Prayers from the American Colonial Era

Jewish voices in the new world : Chants and Prayers from the American Colonial Era

Anno : 2003

The mission : original sountrack from the film

The mission : original sountrack from the film

Autore : Morricone, Ennio

Anno : 1986

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